Frequently Asked Questions

Got questions? We’ve got answers. Here are some of the most common questions about Misty-Charm jewelry:
  • What materials are your pieces made of?
    Most of our jewelry is crafted from high-quality gold-plated stainless steel, which is durable, tarnish-resistant, and safe for sensitive skin.
  • How long will my order take to arrive?
    Standard shipping takes 7–15 business days, while express shipping takes 3–7 business days. Processing time is 1–3 business days.
  • Do you offer international shipping?
    Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location.
  • Can I modify or cancel my order?
    Orders can be modified or canceled within 24 hours of purchase. After that, they may have already been processed for shipping.
If you don’t see your question here, feel free to contact us at 1873897087@qq.com.